Russian experts gave tips on protecting a mobile Bank from fraudsters

Two-factor authentication and compliance with digital hygiene rules can protect users from hacking a mobile Bank on smartphone

According to experts, mobile banking programs are quite secure, so most often funds are stolen due to user errors.

“More often, cybercriminals call customers of financial institutions or use malware,” said Sergei Golovanov, a leading expert at Kaspersky Lab. In this case, users may accidentally give fraudsters the card details and login passwords.

Andrey Arsentiev, head of Analytics and Special Projects at InfoWatch Group, believes that any applications are vulnerable to hacking if malware is installed.

Vladimir Ulyanov, head of the Zecurion analytical center, is sure that users need to configure two-factor authentication to get an additional one-time code. At the same time, the specialist believes that the spyware installed on the smartphone can intercept the SMS code from the Bank. “It is more secure to perform operations and receive confirmation codes on different devices,” Ulyanov said.

“Install the software on your phone only from authorized, approved sources (App Store and Google Play),” said Ruslan Suleymanov, Director of information technology at ESET Russia. In his opinion, customers of credit organizations need to have a separate card for online purchases, set daily limits for transfers, and regularly change passwords.

“You can’t tell anyone your card details or login details to the customer Bank by telephone. Not a single bank makes such official requests on its behalf,” concluded Suleymanov.
According to the founder of DeviceLock Ashot Hovhannisyan, it is best not to use a mobile Bank, but to log in to your personal account on a computer protected by antivirus. If mobile banking is important, then you should stop using a jailbreak and installing dubious programs through alternative stores.

In addition, Roskachestvo experts have recommended that users should regularly update the software on their devices, even if they do not see a particular need for it. Otherwise, it can lead to unpleasant consequences.